Below we have our current estimated shipping orders and timelines. Please note, these are estimates and are subject to change as the packing process continues. All Past Items Sale orders will be packed and shipped out in their respective months and on time, these are not expecting any delays!
-Current Estimated Shipping Order-
This is our current estimated shipping schedule, please see below for further details.
**These estimates are subject to change as the packing process moves along due to staffing and upcoming holidays.**
For more information on the updated timeline please check each individual project listed below!
✨February Past Items Sale: The last of these orders are being picked up tomorrow, 5/1.
✨March Past Items Sale: Orders from this sale have a 2-MONTH SHIPPING WINDOW for all orders and they will ship from April 1st to the last day of May 2024. These are being shipped out in waves.
✨Duskwalker Brides: These are currently being packed by our Team and will be shipping out in waves. Tracking emails will be sent out accordingly.
✨ May Crates
✨Gideon Testaments
✨Gideon Testaments
✨June Crates
✨Deal of Shadows
✨Deal of Shadows
✨Keri Lake
Shipping Updates:
March Crates
**4/26/24** All March Crates have been shipped out!
Duskwalker Brides
**4/2/24** As mentioned on our sales channel the estimated ship date for the signed sets is April/May 2024 and Digitally signed sets will ship AFTER! (Signed tip in sets will have shipping priority and digital signature sets will ship afterwards and will have a shipping timeline closer to shipment.) These are still estimated to ship out on time and will be sure to post any updates as we get closer.
**4/17/24** These are still estimated to be shipping out on time, however, we are expecting these to be shipped out after all the March Crates have been shipped out. We are sending out an Address Check newsletter to ensure any shipping changes are entered in prior to these being shipped out. Please reach out to our Customer Service Team at help@faecrate.com if your shipping address needs to be updated.
**4/17/24** These are still estimated to be shipping out on time, however, we are expecting these to be shipped out after all the March Crates have been shipped out. We are sending out an Address Check newsletter to ensure any shipping changes are entered in prior to these being shipped out. Please reach out to our Customer Service Team at help@faecrate.com if your shipping address needs to be updated.
**4/30/24** Our Team has begun packing these editions and they will be shipping out in waves. Reminder, Signed tip in sets will have shipping priority and then our Team will ship out the digital signature sets. Tracking emails will be sent out accordingly.
MAY Crates
**4/30/24** May Crates are scheduled to ship out during the last week of May. They are tentatively scheduled to be shipped out after Duskwalker Brides, as long as we receive the books in the timeframe. We will post more regarding the estimated shipping date once we get closer.
Gideon Testaments
**4/30/24** Per the sales page the estimated ship date for this set is May/June 2024. Our Vendor will be shipping these mid-May and we plan to ship these towards the end of June based on the shipping timeline. REFUND UPDATE: Our Team is currently processing refunds this week and this will take some time to go through them all.
June Crates
**4/30/24** June Crates are scheduled to ship out during the last week of June. However, we will post another update as we get closer should this change.
Deal of Shadows
**4/30/24** Per the sales page the estimated ship date for this set is June/July 2024. Our Vendor is expecting these to ship to us mid-May and we are currently estimating these to ship in July. We will send another update as we get closer!
Keri lake
**4/30/24** Per the sales page the estimated ship date for this set is June/July 2024. We are currently estimating these to ship by the end of July, but will post another update as we get closer!
We now offer DHL as a shipping option for our international customers for our Opus and Hangover Collections. Below is some information regarding DHL Shipping.
Where does DHL Express NOT ship to?
DHL Express does not serve the following countries: Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & Mcdonald Islands, Pitcairn, Saint Pierre &, Miquelon, Tajikistan, Tristan Da Cunha, US Minor Outlying Islands (Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Island), and Western Sahara
If you have any questions please reach out to our Customer Service Team at help@faecrate.com. The link below will also be able to provide further information regarding any closed shipping lanes, should there be any.
You can read more about what countries are currently listed and USPS's policies here.